Ka'anapali, Maui & Newport Coast, California Locations:
When receiving a treatment indoors at our Ka'anapali, Maui or Newport Coast, California location, you will be shown to the locker area. We will demonstrate how to set your combination on the locker, provide you with a robe, as well as a pair of slippers to change into.
Please arrive at least 10-15 minutes prior to your treatment to allow for enough time to change into your robe, fill out an intake form and to use the dry sauna or steam room.
All treatments will start and end at scheduled time.
Ko'Olina, Oahu Location:
When receiving a treatment from our Ko'Olina location please arrive at least 5-10 minutes prior to your appointment in order to fill out an intake form. Our therapists will then escort you to your room. All treatments will start and end at scheduled time.
Communicating your preferences
All aspects of treatment can usually be modified to your taste: amount of light, type (or absence) of music, room temperature, and whether or not you choose to have a conversation or enjoy the treatment in silence. Please do not hesitate to let us know!
Pregnancy or Medical conditions
Please notify the spa during the booking process and/or prior to your appointment of any pregnancies or medical conditions.
If possible, please leave your jewelry in your villa as you will not need it during your spa visit. If however, you have brought valuables, make certain that they are securely locked in your locker . If you choose instead to take them with you to your treatment, be mindful of safely placing your valuables aside and not leaving them behind.
It is advisable to wear your swim wear or comfortable clothing during your treatment.
Sun and Spa
We recommend avoiding the sun as much as possible on the day of treatment. However, if you have received a sunburn, please let your therapist know so she or he may use tea tree oil, and/or other products, to help alleviate the burning sensation.
Eating and drinking
It is not advisable to eat for at least an hour before your treatment. Please avoid the consumption of alcohol on the day of a treatment.
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